Your guests trust you with their data. Make sure that trust is warranted.
Hotels and travel operators handle payments, passport data, and guest profiles at scale. PCI-DSS, GDPR, and NIS2 all apply. Attackers know it — and they know hospitality's patchy track record on security.
Where hospitality businesses are most exposed.
- 01
Guest payment data
Hotels process millions of card transactions annually. PCI-DSS compliance is not optional, and a breach carries regulatory penalties, reputational damage, and card scheme fines that compound quickly.
- 02
Property management systems
PMS platforms hold full guest profiles: names, passport data, stay history, card details. They are heavily targeted and often run on legacy infrastructure with poor patch cadence.
- 03
IoT and in-room technology
Smart room controls, connected TVs, and keycard systems introduce attack surfaces that sit outside traditional IT security perimeters. A compromised door lock is a physical security failure.
- 04
Third-party booking channels
OTAs, GDS platforms, and booking engine integrations create complex data flows that are difficult to monitor and regularly exploited for credential stuffing and data harvesting.
Security built for hospitality operations.
PCI-DSS compliance
Gap assessment, scoping, and audit preparation
GDPR for guest data
Data mapping, retention policies, breach response
PMS security review
Configuration, access controls, and patch management
Network segmentation
Guest Wi-Fi isolation and operational system separation
24/7 monitoring
SOC coverage across property and cloud environments
Staff training
Role-based awareness for front desk to management